This Shipping & Delivery Policy outlines how and when products purchased on ShopCart will be delivered to you.
- Shipping Locations: We currently deliver across India. For international orders, please contact our support team for availability.
- Delivery Time: Orders are typically processed within 1-2 business days. Delivery within India usually takes 5-7 business days depending on your location.
- Shipping Charges: Shipping is either free or calculated based on order value and destination. Exact charges (if any) will be shown at checkout.
- Order Tracking: Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment in real-time.
- Delays: Delivery times are estimates and may be affected by factors such as weather conditions, courier delays, or holidays. We are not responsible for delays outside our control.
- Delivery Attempts: Our delivery partners will attempt to deliver the order up to 3 times. If unsuccessful, the package will be returned to us and you may need to pay additional charges for redelivery.
- Order Not Received: If your order is marked as delivered but not received, please contact us within 2 days to initiate an investigation with the courier.
- Damaged Packages: If you receive a damaged or tampered package, please refuse to accept it and inform us immediately for a replacement.
- Support: For any shipping-related queries, contact us at: support@shopcart.com