We offer refunds under the following conditions:
-
Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to
purchase the product and/or service. After this point the User may cancel the Transaction unless it has been
specifically provided for on the Platform. In which case, the cancellation will be subject to the terms
mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may
ask for additional details before approving any requests. Once you have received the product and/or service,
the only event where you can request for a replacement or a return and a refund is if the product and/or
service does not match the description as mentioned on the Platform. Any request for refund must be
submitted within three days from the date of the Transaction or such number of days prescribed on the
Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a
purchase made, by raising a ticket here or contacting us on
seller+527ae4dd1583459392fead57650a4f86@instamojo.com and providing a clear and specific reason for the
refund request, including the exact terms that have been violated, along with any proof, if required.
Whether a refund will be provided will be determined by us, and we may ask for additional details before
approving any requests.